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Sirui India Product Warranty

Product Warranty

We try to make sure you get the product that’s right for you. That’s why returns to SIRUI.in are fast & easy!

Thank you for your trust in Sirui products!  The warranty period starts from the date of purchase. Please keep your bill of sale for claiming warranty. 

Sirui.in Limited Warranties – 6 years for tripods, monopods, heads; 6 years for Humidity Cabinets (3 years for electronics), 1 year for mobile accessories and Anamorphic lenses.

Repair & Services

Prior to sending in a product for repair, please email us at [email protected] with the issue of the product. For warranty service, all shipping charges must be borne by customer. Include a copy of Invoice along with the product. If the product is under warranty it will be repaired free, Out-of-warranty repairs – An estimate (including shipping costs) will be provided by Sirui.in and repairs will begin once the estimate is approved and payment is received. A return shipping fee will be charged for refused estimates.

Limitations

Warranty is non-transferable.

This warranty covers all defects encountered in normal use of the equipment and does not apply in the following cases:

1) If the equipment has been serviced by other than an authorized Sirui.in distributor or service center.

2) Damage to the equipment due to modification (including, but not limited to, the removal of ball head clamps, overloading, mishandling, accident, corrosives, water damage* or not following operating instructions).

3) No valid proof of purchase is provided.

4) Damage caused by acts of nature (including, but, not limited to fires, floods or earthquakes).

Attention: Please do not send any products to the above address until you have spoken with someone from our technical support team.

NOTICE: For products purchased in the India, covers service only in India.

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Sirui Anamorphic Lenses

Sirui Anamorphic Lens The Sirui Anamorphic Lens is the newest invention in photography. With this lens you can capture images that are impossible with your regular camera lens. This amazing product will take your pictures to a whole new level.

Testimonials

Some feedback from our clients

I love their shipping and packaging. One of the fastest shipping I’ve ever seen. The product is also great quality and durable, and has a nice feel to it.

Shantanu Bisnoi
Shantanu Bisnoi

Their site has lots of detail so I know exactly what I’m getting, & their customer support is just outstanding. Every order has been an amazing experience.

Nitin Sharma
Nitin Sharma

I have been a customer of Sirui India for over 3 years now and I am so happy with their service. They are very quick to respond to any questions or concerns that I have.

Mandy Malhotra
Mandy Malhotra
Sirui