We try to make sure you get the product that’s right for you. That’s why returns to SIRUI.in are fast & easy!

Thank you for your trust in Sirui products!  The warranty period starts from the date of purchase. Please keep your bill of sale for claiming warranty. 

Sirui.in Limited Warranties – 6 years for tripods, monopods, heads; 6 years for Humidity Cabinets (3 years for electronics), 1 year for mobile accessories and Anamorphic lenses.

Repair & Services

Prior to sending in a product for repair, please email us at Info@sirui.in. with the issue of the product. For warranty service, all shipping charges must be borne by customer. Include a copy of Invoice along with the product. If the product is under warranty it will be repaired free, Out-of-warranty repairs – An estimate (including shipping costs) will be provided by Sirui.in and repairs will begin once the estimate is approved and payment is received. A return shipping fee will be charged for refused estimates.

Limitations

Warranty is non-transferable.

This warranty covers all defects encountered in normal use of the equipment and does not apply in the following cases:

1) If the equipment has been serviced by other than an authorized Sirui.in distributor or service center.

2) Damage to the equipment due to modification (including, but not limited to, the removal of ball head clamps, overloading, mishandling, accident, corrosives, water damage* or not following operating instructions).

3) No valid proof of purchase is provided.

4) Damage caused by acts of nature (including, but, not limited to fires, floods or earthquakes).

Attention: Please do not send any products to the above address until you have spoken with someone from our technical support team.

NOTICE: For products purchased in the India, covers service only in India.